top of page

Terms & Conditions

Last Updated: 11/22/2025

​

Welcome to Lonestar Detailz (“we,” “us,” or “our”). By accessing our website, booking our mobile detailing services, or interacting with us in any way, you agree to the following Terms & Conditions. Please read them carefully.

​

1. Service Area

Lonestar Detailz provides mobile detailing services throughout Ferris, Texas and surrounding areas. Service availability is based on location, accessibility, and scheduling.

​

2. Appointments & Scheduling

  • Appointments are made through our website, by phone, or through approved booking platforms.

  • A valid address and access to water/electricity may be required unless otherwise specified.

  • We reserve the right to reschedule appointments due to weather, unsafe conditions, or unforeseen circumstances.

​

3. Customer Responsibilities

Customers agree to:

  • Provide accurate contact and location information.

  • Ensure the vehicle is accessible.

  • Remove personal belongings from the vehicle before service.

  • Inform us of any pre-existing damage or issues before detailing begins.

We are not responsible for lost items left inside the vehicle.

​

4. Vehicle Condition

Excessively dirty vehicles (pet hair, stains, mold, excessive trash, etc.) may incur additional fees.
We will notify you before proceeding with any extra charges.

​

5. Pricing & Payments

  • All pricing is listed on our website or booking platform.

  • Final price may vary based on vehicle size, condition, or service add-ons.

  • Payment is due at the time of service unless otherwise arranged.

  • We accept cash, card, or approved digital payments.

​

6. Satisfaction Guarantee

We strive to provide high-quality results. If you are not satisfied, please contact us within 24 hours so we can address the issue. After 24 hours, we cannot guarantee corrections due to environmental factors.

​

7. Damage Liability

We take great care with every vehicle. However, Lonestar Detailz is not liable for:

  • Pre-existing damage or wear

  • Mechanical or electrical issues revealed during cleaning

  • Damage caused by aftermarket accessories or poor prior repairs

If any accidental damage occurs during service, we will work with you to resolve the situation reasonably.

​

8. Website Use

You agree not to:

  • Misuse or attempt to hack or disrupt our website

  • Copy any content or branding without permission

  • Use our site for unlawful or fraudulent activity

All content is owned by Lonestar Detailz unless otherwise noted.

​

9. Limitation of Liability

Lonestar Detailz is not responsible for:

  • Indirect, incidental, or consequential damages

  • Loss of use, income, or data

  • Website outages or technical issues

Your use of our services is at your own risk.

​

10. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website or services indicates acceptance of any changes.

​

11. Contact Information

For questions regarding these Terms & Conditions:
Email: lonestardetailz@yahoo.com
Phone: (817) 909-7623

bottom of page