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Privacy Policy

Last Updated: 11/22/2025
Lonestar Detailz – Ferris, Texas

Lonestar Detailz (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our website or booking our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect the following personal information when you use our website or schedule a service:

  • Name

  • Phone number

  • Email address

  • Physical address or service location

  • Vehicle information (make, model, year, color)

  • Payment information (processed securely through third-party payment providers)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Cookies and tracking technologies

This information helps us improve our website and user experience.

2. How We Use Your Information

We use collected information to:

  • Schedule and provide mobile detailing services

  • Communicate appointment confirmations, updates, and reminders

  • Process payments securely

  • Respond to inquiries and customer support requests

  • Improve our website and marketing efforts

  • Send promotional offers (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with:

  • Service providers (e.g., payment processors, scheduling platforms)

  • Marketing or analytics tools for improving our website

  • Law enforcement if required by law or to protect our rights

All third-party partners are required to protect your information and use it only for the services they provide to us.

4. Payment Processing

All payments are handled by trusted third-party payment processors that comply with industry security standards (such as PCI-DSS).
We do not store or have access to your full credit card information.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze site traffic

You can disable cookies in your browser settings, although some website features may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your information.
However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

Our services are not directed to individuals under 18.
We do not knowingly collect personal information from children.

8. Your Choices and Rights

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you

  • Requesting corrections or updates

  • Requesting deletion of your information

  • Opting out of marketing communications

To exercise any rights, contact us using the details below.

9. Links to Third-Party Websites

Our site may contain links to third-party websites.
We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your data, you may contact us:

Lonestar Detailz
Ferris, Texas
Email: lonestardetailz@yahoo.com
Phone: (817) 909-7623
Website: www.lonestardetailz.com

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